Capabilities / Managed
Managed.
Your infrastructure. Our responsibility. One team covering IT operations, security, and emergency response under a single SLA.
Three Service Areas
Everything your infrastructure needs.Under one roof..
What We Cover
Every layer of yourtechnology stack..
Managed IT Services
Endpoint management, patch automation, helpdesk, and proactive monitoring across your entire fleet.
Cybersecurity & Threat Defense
CrowdStrike EDR, SIEM integration, zero-trust policies, and ongoing vulnerability management.
24/7 SOC Monitoring
Round-the-clock security operations center watching your environment so your team does not have to.
Emergency Incident Response
15-minute response SLA. On-site within 4 hours if needed. No ransom paid — we recover and harden.
Backup & Disaster Recovery
Automated backups, tested recovery plans, and documented runbooks so downtime is measured in minutes.
Cloud Management
Azure, AWS, and Microsoft 365 administration. Licensing, policy, identity, and cost optimization.
Endpoint Protection
Every device secured with next-gen AV, behavioral detection, and enforced device policies.
Security Audits & Compliance
Gap assessments, HIPAA/SOC2 readiness, and remediation roadmaps delivered without consultant-speak.
Managed IT without security is just a helpdesk.
We run operations and security as a single integrated program. That means faster response, fewer gaps, and one team who owns the outcome — not three vendors pointing at each other.
How We Onboard
Up and running withoutdisrupting your team..
01
Environment Assessment
We audit your infrastructure, identify gaps, and document your environment before we touch anything.
02
Onboarding & Hardening
Agents deployed, policies enforced, backup verified. We do this without disrupting your team.
03
Active Monitoring
24/7 SOC, automated alerting, and a team that actually investigates anomalies — not just closes tickets.
04
Continuous Improvement
Monthly reviews, patch cycles, and roadmap updates. Your security posture improves over time, not just at onboarding.
Why Canyon Managed
A team you can actuallydepend on..
One Team, One SLA
No finger-pointing between vendors. We own the infrastructure end to end and we are accountable to a single SLA.
We Pick Up at 2 AM
Real 24/7 coverage. When something breaks or a breach hits, you get a human on the phone fast — not a ticket queue.
Security and Operations Together
Managed IT without cybersecurity is just a helpdesk. We run both programs as one integrated service.
Ready to hand off the infrastructure headaches?
Start with a free environment assessment. We'll tell you exactly what we see and what it would take to fix it.